1. Data controller
The controller is Artificial System, trading as Artificial System, represented by Σπύρος Τσιασιώτης, located at Τρίκαλα, Ελλάδα, Ελλάδα. Contact: hello@artificialsystem.eu.
2. Data we collect
- Contact details submitted through forms, including name, email, company, and phone.
- Project information, message, requested service, and indicative budget.
- Technical security and operational data, including IP address, request time, user agent, and server logs.
- Analytics or marketing data only after valid consent.
- Correspondence and information supplied during professional communication.
3. Purposes and legal bases
- Responding to enquiries and preparing proposals: pre-contractual steps or legitimate interests.
- Providing services and managing the relationship: performance of a contract.
- Invoicing, accounting, and tax obligations: legal obligation.
- Security, abuse prevention, and technical diagnosis: legitimate interests.
- Analytics, marketing, and non-essential technologies: consent.
4. Recipients and providers
Data may be received by authorised partners and providers of hosting, email, security, CRM, accounting, analytics, or other technical services where required. The final provider list must be completed before publication.
5. Transfers outside the EEA
Where a provider outside the EEA is used, transfers rely on an adequacy decision, Standard Contractual Clauses, or another lawful mechanism.
6. Retention
- Enquiries not resulting in a relationship: up to 12 months unless longer retention is required for legal claims.
- Client and project data: for the relationship and as required by legal, accounting, and tax obligations.
- Server and security logs: for the minimum period defined by the security policy.
- Consent-based data: until withdrawal or expiry of the relevant period.
7. Your rights
You may request access, rectification, erasure, restriction, portability, and object where applicable. You may also withdraw consent.
Send requests to hello@artificialsystem.eu. You may lodge a complaint with the {{authority}}.
8. Contact form and automated decisions
Form information is used to evaluate and answer your enquiry. We do not make decisions producing legal or similarly significant effects solely by automated means.
9. Cookies
Non-essential categories do not activate before consent. Detailed information is provided in the Cookie Policy.
10. Security and changes
We apply appropriate technical and organisational measures. This policy may change when services, providers, or legal requirements change.